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PROCEDURES ON-LINE

The metropolitan public transport users will now have a service at your disposal agile, fast and easy to use that allows them to make arrangements through the internet transport telematic form, such as processing applications, consultations, suggestions and complaints , thus eliminating the need to travel to the headquarters of the Consortium.

With this improvement, is to take a step towards the implementation of e-Government, recognizing the right of citizens to interact with this entity by electronic means and in compliance with the Law 11/2007 of June 22 electronic access of citizens to public services.

The user may perform the following procedures:

  • Queries: From this option you can send any queries related to our activity (lines, schedules, fares, etc..)
  • Suggestions: deesde this form will collect your suggestions to improve the service.
  • Claims: Claims for schedules, stops, transfers, and everything to do with the ticket.